Support Center

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Have a question or running into an issue? Reach out and we'll get back to you as fast as possible.

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Email Support

Send us an email and we'll respond within 24 hours on business days.

support@listvana.app
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How To Use Guide

Step-by-step instructions for getting the most out of every Listvana tool.

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Billing & Plans

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Frequently Asked Questions

Install Listvana from the Chrome Web Store by clicking "Add to Chrome." Once installed, navigate to any page on Etsy.com and press Ctrl+Shift+L (or Cmd+Shift+L on Mac) to open the sidebar. Create your free account and you're ready to go.
Yes! Listvana works across all pages on Etsy.com, including listing pages, shop pages, the search results page, and your seller dashboard. Different tools activate depending on which page you're on.
When you start a paid plan, you get 7 days completely free — no charge today. Your card is only billed after the trial ends. You can cancel anytime before the trial ends and you won't be charged anything.
You can cancel your subscription at any time by emailing us at support@listvana.app. We'll cancel your plan immediately and you'll retain access until the end of your current billing period.
First, make sure you are on a page on etsy.com — Listvana only activates on Etsy. Then try pressing Ctrl+Shift+L. If it still doesn't open, try disabling and re-enabling the extension from chrome://extensions, or reinstalling it from the Chrome Web Store.
Yes. Listvana reads publicly visible information on the Etsy pages you browse — it does not store your Etsy login credentials, access your Etsy account privately, or share your data with third parties. Read our full Privacy Policy for details.
Yes! Your Listvana account works across any computer where you install the extension. Just sign in with the same email and your subscription will be active on all of them.